When the AI Said "Done" But Nothing Happened: A Case Study in Interface Trust vs. System Reality
Executive Summary
A mid-sized organization deployed a data security platform with an AI-powered chatbot interface to manage sensitive data controls. The team relied on the chatbot to configure critical security policies. For months,
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Your AI system is deployed. Or you're about to deploy it. The technical team says it works. Compliance approved the documentation. Leadership is expecting results.
And something feels off.
Maybe stakeholders
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You're evaluating AI tools. The demos are impressive. The sales engineers are confident. The case studies are compelling. The pricing seems reasonable.
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Why Your AI Governance Framework Will Fail Audit
Your governance documentation looks comprehensive. You have policies, procedures, risk assessments, validation protocols. Your internal stakeholders signed off. Legal reviewed it. Compliance approved it.
And it will still fail external audit.
This isn&
The Epistemic Containment Of AI
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When OpenAI patched a critical vulnerability in ChatGPT's Deep Research feature in December 2025, it exposed something more fundamental than